What is the baseline (minimum)requirement for offering customer value?
A) Give customers more than they expect.
B) Offer products that perform.
C) Give the buyer facts.
D) Offer organization-wide commitment to service and after-sales support.

Question

Quizplus · Accepted Answer

Offering products that perform is the minimum requirement for offering customer value as it meets the customer's basic needs and expectations. The other options, such as giving customers more than they expect and offering after-sales support, are certainly important for creating strong customer relationships, but they're not the bare minimum. Giving the buyer facts is also important, but it doesn't necessarily translate to offering customer value.

What Is the Baseline (Minimum)requirement for Offering Customer Value