Ray Singh is preparing to evaluate one of his sales representatives,Julie Hill.His evaluation of her performance for the prior year led to his conclusion that she lacked key product information.At their upcoming session,he will most likely do which of the following?

Question

Quizplus · Accepted Answer

Since Ray Singh's evaluation of Julie Hill's performance led him to conclude that she lacked key product information, the best course of action would be to recommend that she attend a training program to improve her knowledge and skills. This would help her perform better in her sales role and improve her overall performance. Decreasing the size of her territory or increasing her sales quotas may not necessarily help if she lacks product knowledge, and terminating her seems like an extreme measure if she has good sales results. Ignoring the problem could potentially lead to decreased performance in the long run.

Ray Singh Is Preparing to Evaluate One of His Sales