During the purchase of janitorial services for a new building, Teresa has responsibility for working with suppliers and arranging the terms of the sale. In this role, Teresa appears to be acting as

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Teresa is responsible for purchasing the janitorial services, making her the buyer. The gatekeeper controls the flow of information, the decider makes the final decision, the user is someone who will use the product/service, and the influencer provides input and advice during the purchasing process.

During the Purchase of Janitorial Services for a New Building