_____ refers to the service provider's efforts to understand a customer's needs and then to provide, as best as possible, individualized service delivery.

Name: _____ refers to the service provider's efforts to understand a customer's needs and then to provide, as best as possible, individualized service delivery.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Empathy refers to the service provider's ability to understand a customer's needs, feelings, and concerns and to provide individualized service delivery that meets those needs.

_____ Refers to the Service Provider's Efforts to Understand a Customer's