Additional Case 14.2
Gloria, an employee at Hamilton Resources, which is a unionized company, has performance and absenteeism problems. Gloria's manager, Dean, wants to fire her immediately. As the HR manager at Hamilton, you explain to Dean that he needs to try to improve the employee's performance first and save termination as a last resort.
Sometime later, the CEO asks you to review and update the firm's employee discipline process. He wants to give employees as much responsibility for their own performance improvement as possible. He is also willing to invest in management training to ensure the best and most fair process. As HR manager, you will be responsible for training managers on the new discipline process.
-Refer to Additional Case 14.2.If Hamilton had a progressive discipline system in place,which of the following would most likely have been Dean's first response to Gloria?

Question

Quizplus · Accepted Answer

In a progressive discipline system, the first step would typically be a verbal warning, which would allow the manager to discuss the performance or behavior issue with the employee and provide feedback on how to improve. This is a more constructive approach than jumping straight to termination, which can be demoralizing and counterproductive for both the employee and the company.

Additional Case 14.2 Gloria, an Employee at Hamilton Resources, Which Is a Unionized