While talking to Mr.and Mrs.Knighton,the appliance salesperson described the refrigerator as "a real moneysaver" and "a true bargain," but he also kept looking down at his feet and shuffling around.His nonverbal cues:

Question

Quizplus · Accepted Answer

The nonverbal cues of looking down and shuffling around are part of how the salesperson is communicating to the Knightons. They may indicate nervousness or lack of confidence, which could affect how the Knightons perceive the sales pitch. However, these cues do not necessarily create subservient selling or differential disadvantages, nor are they a type of marketing mix feedback.

While Talking to Mr