Which steps of the five- step marketing process are about understanding customers,creating customer value,and building strong customer relationships?
A)the last three only
B)the first four only
C)the first two only
D)the last four only
E)the first three only

Question

Quizplus · Accepted Answer

The first four steps of the marketing process involve understanding the marketplace and customer needs, designing a customer-driven marketing strategy, constructing a marketing program that delivers superior value, and building profitable relationships and creating customer delight.

Which Steps of the Five- Step Marketing Process Are About