You feel terrible! You sell laptops and desktop computers to various corporations, and you recently lost one of your biggest accounts. Which of the following factors would you have the best chance of changing so you could win back your account?
A) An environmental factor: the super low prices of your new competitor's products
B) An organizational factor: your customer's purchasing process
C) An environmental factor: the technological specifications required by your customer
D) An interpersonal factor: the purchasing agent's opinion of your sales techniques
Correct Answer:
Verified
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