Which of these statements could a salesperson use to acknowledge and convert the prospect's objection into a reason for buying?
A) "I think I might be able to explain that better to you after showing you this diagram."
B) "Yes, you're right, it is lighter, but that is done intentionally to make your work easier."
C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
D) "Where did you hear that? Your source must have erroneous information."
E) "As I was saying…."

Question

Quizplus · Accepted Answer

This statement acknowledges the prospect's objection about the product being lighter and converts it into a positive reason for buying by explaining the benefit of the product's lighter weight.

Which of These Statements Could a Salesperson Use to Acknowledge