The practice of introducing a higher-end product solution than the one in question during the sales process is referred to as
A) adaptive selling.
B) cross-selling.
C) formula selling.
D) upselling.
E) relationship selling.

Question

Quizplus · Accepted Answer

Upselling is the practice of encouraging customers to purchase a more expensive or higher-end product than the one they are considering.

The Practice of Introducing a Higher-End Product Solution Than the One