In analyzing sales training needs, Toni knows that by reducing turnover rates she can:
A) Increase the size of the sales force
B) Offer alternative electronic bill paying systems to her staff
C) Improve customer continuity
D) Increase training costs
E) None of the above

Question

Quizplus · Accepted Answer

By reducing turnover rates, Toni can improve customer continuity, which means that customers will continue to do business with the same salesperson. This can lead to increased sales and profitability. Options A, B, and D are not directly related to reducing turnover rates.

In Analyzing Sales Training Needs, Toni Knows That by Reducing