Nathan was recently gifted a video game by his aunt. He did not think the game would be entertaining and reluctantly accepted the gift. However, when he played the game, he was pleasantly surprised. It had better graphics than he expected and was highly entertaining. In this scenario, Nathan is experiencing _____.
A) positive disconfirmation
B) negative disconfirmation
C) motivational appeal
D) goal reinforcement
E) bias reinforcement

Question

Quizplus · Accepted Answer

Nathan's expectations were low (negative expectations), but he received better than expected results, which led to positive disconfirmation.

Nathan Was Recently Gifted a Video Game by His Aunt