Western customers are less likely to complain about service failures than their Eastern counterparts.

Name: Western customers are less likely to complain about service failures than their Eastern counterparts.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Western customers, particularly those from North America and Europe, are generally more likely to vocalize complaints about service failures compared to customers from Eastern cultures, where there might be a greater emphasis on harmony and avoiding confrontation.

Western Customers Are Less Likely to Complain About Service Failures