__________ responses to a physical environment can stimulate customers' emotions and moods, which may enhance their pleasure/satisfaction when interacting with the company.
A) Physical
B) Psychological
C) Sensory
D) Intangible
E) Cultural
Correct Answer:
Verified
Q82: Other customers can spoil our experience in
Q83: Use the following to answer questions
Peters
Q84: Use the following to answer questions
Virgin
Q85: A collective term for the physical evidence
Q86: An example of co-creation is when:
A)physically fit
Q88: Use the following to answer questions
Virgin
Q89: An organisation should view its personnel as
Q90: Use the following to answer questions
Virgin
Q91: Use the following to answer questions
Peters
Q92: Use the following to answer questions
Virgin
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