Which is NOT a component of the service value system?
A) The guiding principles
B) Governance
C) Practices
D) The four dimensions of service management
Correct Answer:
Verified
Q3: Which TWO statements about an organization's culture
Q4: Which service level metrics are BEST for
Q5: Which ITIL guiding principle recommends using existing
Q6: Which is a service request?
A) Requesting a
Q7: When should a change request be submitted
Q9: Which practice updates information relating to symptoms
Q10: What are the ITIL guiding principles used
Q11: Which practice coordinates the classification, ownership and
Q12: When should a full risk assessment and
Q13: Which statement about the steps to fulfill
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