Question 1

A labour union with branches and members in both Canada and the United States, the head office of which is in the United States, is known as
A) a member of the AFL-CIO.
B) a regional union.
C) a national union.
D) an international union.
E) an industrial union.

Accepted Answer

an international union.

Question 2

Convincing politicians of the need for stricter and more comprehensive health and safety legislation is most closely associated with
A) pre-strike activity.
B) social unionism.
C) information picketing.
D) political unionism.
E) business unionism.

Accepted Answer

business unionism.

Question 3

Speaking out on proposed legislative reforms is most closely associated with
A) social unionism.
B) business unionism.
C) pre-strike activity.
D) political unionism.
E) information picketing.

Accepted Answer

social unionism.

Question 4

The negotiations that take place between a labour union and an employer to arrive at a mutually acceptable collective agreement are known as
A) collective bargaining.
B) contract bargaining.
C) union organizing.
D) contract ratification.
E) contract administration.

Accepted Answer

collective bargaining.

Question 5

Becoming so responsive to employees' needs that there is no incentive for unionization is associated with which approach to labour relations?
A) positive labour relations
B) union substitution
C) union suppression
D) union acceptance
E) union avoidance

Accepted Answer

union substitution

Question 6

The most important part of the union structure for human resources managers is the
A) national union.
B) local.
C) provincial/territorial federation of labour.
D) local/district labour council.
E) central or regional office.

Accepted Answer

local.

Question 7

Common characteristics among labour relations legislation in all Canadian jurisdictions include all of the following except
A) a minimum term of six months for all collective agreements.
B) procedures that must be followed by one or both parties before a strike or lockout is legal.
C) the requirement that disputes over matters arising from interpretation of the collective agreement be settled by binding arbitration.
D) establishment of a labour relations board or the equivalent.
E) prohibition of strikes or lockouts during the life of a collective agreement.

Accepted Answer

a minimum term of six months for all collective agreements.

Question 8

Specific strategies adopted by organizations using the union substitution approach include
A) pay, benefits, and working conditions equal to or better than those in unionized firms.
B) preventing a union from gaining a foothold.
C) avoiding a union at all costs.
D) accepting collective bargaining as an appropriate mechanism for establishing terms and conditions of employment.
E) viewing the union as the legitimate representative of the firm's employees.

Accepted Answer

pay, benefits, and working conditions equal to or better than those in unionized firms.

Question 9

In a ________, collective bargaining is accepted as an appropriate mechanism for establishing workplace rules.
A) union suppression approach
B) union substitution approach
C) proactive human resources approach
D) union avoidance strategy
E) union acceptance strategy

Accepted Answer

union acceptance strategy

Question 10

Bargaining has commenced at the Airport Authority in Vancouver.The management bargaining team has as its mandate to strive for a mutually acceptable collective agreement.This is an example of
A) union avoidance strategy.
B) labour relations strategy.
C) proactive human resources approach.
D) union substitution approach.
E) union acceptance strategy.

Accepted Answer

union acceptance strategy.

Question 11

Which of the following statements is true about the AFL-CIO and CLC?
A) The AFL-CIO is the major central labour organization in Canada.
B) The purpose of the CLC is social reform
C) The AFL-CIO and CLC operate independently, and have no common interests.
D) Most international and national unions belong to the CLC.
E) The local/district labour councils belong to both the CLC and AFL-CIO.

Accepted Answer

Most international and national unions belong to the CLc

Question 12

An organizing drive has begun at a busy branch of a bank.The managers wish to avoid a union at all costs.This approach to labour relations is
A) tough bargaining.
B) union suppression.
C) union substitution.
D) union acceptance.
E) union avoidance.

Accepted Answer

union suppression.

Question 13

Factors accounting for union membership trends in Canada include all of the following except
A) more effective HR practices in non-unionized firms.
B) the increase in service sector.
C) a decline in employment in industries that have traditionally been highly unionized.
D) increase in white-collar jobs.
E) none, there are no exceptions listed above.

Accepted Answer

none, there are no exceptions listed above

Question 14

A union steward is
A) a union member who is appointed by management to act as the union representative.
B) a union member elected by workers in a particular area of a firm to act as their union representative.
C) a union member elected by management to act as the union representative.
D) a union member working with an airline.
E) a management member elected by workers in an area of a firm to act as their union representative.

Accepted Answer

a union member elected by workers in a particular area of a firm to act as their union representative

Question 15

The term labour-management relations refers to
A) the process of administering a collective agreement.
B) relations between union members.
C) the process of labour-management contract negotiations and the process of administering a collective agreement.
D) the process of contract negotiations.
E) relations between front line managers and employees only.

Accepted Answer

the process of labour-management contract negotiations and the process of administering a collective agreement.

Question 16

The labour organization that, traditionally, represented all workers eligible for union membership in a particular company or industry, irrespective of the type of work performed, is
A) a craft union.
B) an industrial union.
C) an independent local union.
D) a provincial federation of labour.
E) a local/district labour council.

Accepted Answer

an industrial union.

Question 17

Each of the following is a component of business unionism except
A) lobbying for legislative changes pertaining to security issues and working conditions.
B) seeking greater job security.
C) negotiating for better pay and benefits.
D) achieving better working conditions.
E) There are no exceptions listed above.

Accepted Answer

There are no exceptions listed above

Question 18

The CNTU is the
A) largest chartered local union in Canada.
B) Quebec counterpart of the CLC.
C) American counterpart of the CLC.
D) parent union of the CLC.
E) parent union of the Ontario Federation of Labour.

Accepted Answer

Quebec counterpart of the CLc

Question 19

Canada's labour laws have two key purposes, which are
A) balancing the rights of the public and protection of public welfare.
B) protecting union rights and management rights.
C) providing a common set of rules for fair negotiations and protecting public interest.
D) specifying management rights and union rights.
E) ensuring the right to unionize or remain union-free.

Accepted Answer

providing a common set of rules for fair negotiations and protecting public interest.

Question 20

An association of persons performing a certain type of skill or trade is called
A) an independent local union.
B) a provincial federation of labour.
C) a craft union.
D) an international union.
E) an industrial union.

Accepted Answer

a craft union.

Quiz 12: Labour Relations

A labour union with branches and members in both Canada and the United States, the head office of which is in the United States, is known as

Convincing politicians of the need for stricter and more comprehensive health and safety legislation is most closely associated with

Speaking out on proposed legislative reforms is most closely associated with

The negotiations that take place between a labour union and an employer to arrive at a mutually acceptable collective agreement are known as

Becoming so responsive to employees' needs that there is no incentive for unionization is associated with which approach to labour relations?

The most important part of the union structure for human resources managers is the

Common characteristics among labour relations legislation in all Canadian jurisdictions include all of the following except

Specific strategies adopted by organizations using the union substitution approach include

In a ________, collective bargaining is accepted as an appropriate mechanism for establishing workplace rules.

Bargaining has commenced at the Airport Authority in Vancouver.The management bargaining team has as its mandate to strive for a mutually acceptable collective agreement.This is an example of

Which of the following statements is true about the AFL-CIO and CLC?

An organizing drive has begun at a busy branch of a bank.The managers wish to avoid a union at all costs.This approach to labour relations is

Factors accounting for union membership trends in Canada include all of the following except

A union steward is

The term labour-management relations refers to

The labour organization that, traditionally, represented all workers eligible for union membership in a particular company or industry, irrespective of the type of work performed, is

Each of the following is a component of business unionism except

The CNTU is the

Canada's labour laws have two key purposes, which are

An association of persons performing a certain type of skill or trade is called