Functions of social listening include all of the following except:
A) identify brand advocates.
B) predict trends.
C) improve search rankings on search engines.
D) detect problems with the product.
Correct Answer:
Verified
Q65: Based on studies by Coca-Cola and McKinsey
Q67: Brand advocates exhibit all of the following
Q68: Social media can improve search rankings on
Q69: Sparks and Honey is a digital agency
Q70: Customer interactions on social media is important
Q70: Although brand advocates need to exhibit emotional
Q71: Customer comments about a brand on social
Q75: EngageSciences estimates _ percent of a brand's
Q77: Sparks and Honey is a digital agency
Q78: Alice is on Facebook and Instagram almost
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