What aspect of trust is addressed by a salesperson knowing what he or she needs to know, and by his or her company having the ability and resources to get the job done right?
A) expertise
B) dependability
C) candour
D) customer orientation

Question

Quizplus · Accepted Answer

Expertise refers to the knowledge and skills that a salesperson and their company possess, which enables them to effectively meet customer needs and complete tasks correctly.

What Aspect of Trust Is Addressed by a Salesperson Knowing