Raj is a salesperson for CDE Inc. and has just started a sales call with a prospect. The prospect wants to discuss something other than what Raj had on his agenda. What should Raj do?
A) be flexible and alter his agenda
B) immediately change the topic of the conversation back to what is on his agenda
C) ask to speak with someone else
D) remind the customer of his agenda and ask permission to "get back on task"
Correct Answer:
Verified
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