Key presentation skills include all of the following EXCEPT
A) explaining the features and benefits of the product.
B) demonstrating the product.
C) producing additional information to reinforce claims made.
D) using audiovisual sales aides.
E) coordinating activities within the selling firm to deliver value to the customer.

Question

Quizplus · Accepted Answer

Key presentation skills include explaining features and benefits, demonstrating the product, producing additional information, and using audiovisual sales aides. Coordinating activities within the selling firm to deliver value to the customer is not typically considered a presentation skill, but rather a broader aspect of sales and customer service.

Key Presentation Skills Include All of the Following EXCEPT