____________ involves doing what you say you will do.
A) Competence
B) Dependability
C) Candor
D) Customer comparability
E) Customer orientation

Question

Quizplus · Accepted Answer

Dependability involves being reliable and following through on commitments and promises. Competence refers to having the necessary knowledge and skills to perform a task. Candor refers to being honest and transparent. Customer comparability and customer orientation refer to a company's focus on understanding and pleasing their customers.

____________ Involves Doing What You Say You Will Do