Which is FALSE?
A) CRM is applicable to all members in a vertically aligned network.
B) CRM is applicable to all members in a valued added partnership.
C) CRM has been expanded and is often referred to as PRM.
D) Because CRM has its roots in SAP, employees are now considered part of the VAN.
E) all of the above are true
Correct Answer:
Verified
Q44: With respect to CRM systems
A)salespeople generally look
Q45: Which of the following is, in fact,
Q46: Studies on CRM implementation have found
A)that the
Q47: Studies on CRM implementation have found that
A)contrary
Q48: A more expansive notion of CRM includes
Q50: Select the INCORRECT statement. Campaign management tools
A)were
Q51: Database construction is
A)easiest for firms having infrequent
Q52: Which is INCORRECT? Relational databases contain
A)customer transaction
Q53: Which is a true finding with respect
Q54: Legacy systems
A)can impede company-wide CRM development.
B)are generally
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