CRM systems
A)should emphasize platform technology first and problem solving second.
B)should be functional in nature.
C)are too often tied to business goals without consideration of IT concerns.
D)work best in functional silos.
E)sometimes consist of CRM suites or CRM point solutions.

Question

Quizplus · Accepted Answer

CRM systems can come either in the form of a suite of tools or as individual point solutions that address specific needs or challenges. It is important for businesses to choose the right CRM solution that fits their specific requirements and workflows.

CRM Systems