Sales force automation is most applicable to which of the following?
A) B2B markets
B) B2C markets
C) both B2B and B2C markets
D) firms in defense industries
E) firms whose customers buy in repetitive buying cycles
Correct Answer:
Verified
Q50: Personalization
A)exists when the company is a creator
Q51: RFM stands for
A)reach and frequency per thousand
B)recency,
Q52: SKEW is
A)the opposite of a normal curve
Q53: When a customer can easily switch all
Q54: Customer Relationship Management can apply to which
Q56: Transaction marketing
A)is the opposite of relationship marketing.
B)focuses
Q57: Relationship marketing
A)applies to B2B selling in relationship
Q58: A company's goal should be which of
Q59: Companies should do which of the following?
A)De-market
Q60: CRM is
A)applicable to both acquiring new customers
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