Customer Relationship Management can apply to which of the following?
A) distributors
B) dealers
C) lateral partners
D) final customers
E) all of the above
Correct Answer:
Verified
Q49: Customization
A)exists when a company's promotional offer matches
Q50: Personalization
A)exists when the company is a creator
Q51: RFM stands for
A)reach and frequency per thousand
B)recency,
Q52: SKEW is
A)the opposite of a normal curve
Q53: When a customer can easily switch all
Q55: Sales force automation is most applicable to
Q56: Transaction marketing
A)is the opposite of relationship marketing.
B)focuses
Q57: Relationship marketing
A)applies to B2B selling in relationship
Q58: A company's goal should be which of
Q59: Companies should do which of the following?
A)De-market
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