Customization
A) exists when a company's promotional offer matches the customer's needs exactly.
B) is personalization on a one-on-one basis.
C) is mass production under the guise of personalization.
D) exists when a manufacturer designs a product of website to suit a customer's individualized needs.
E) is all of the above
Correct Answer:
Verified
Q44: Which one of the following is not
Q45: Customer Lifetime Value is
A)introduction, growth, maturity, decline,
Q46: The value that can be computed for
Q47: A Chief Privacy Officer
A)maintains security of all
Q48: When a customer "opts-in," she is allowing
Q50: Personalization
A)exists when the company is a creator
Q51: RFM stands for
A)reach and frequency per thousand
B)recency,
Q52: SKEW is
A)the opposite of a normal curve
Q53: When a customer can easily switch all
Q54: Customer Relationship Management can apply to which
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