The value that can be computed for a lost customer after a company recaptures or regains them is referred to as which of the following?
A) SLTV
B) opting-in value
C) opt-out regain
D) second opt-in
E) none of the above
Correct Answer:
Verified
Q41: Touchpoints are
A)any point of contact that a
Q42: A data warehouse is
A)the repository for all
Q43: A data mart is a
A)data warehouse in
Q44: Which one of the following is not
Q45: Customer Lifetime Value is
A)introduction, growth, maturity, decline,
Q47: A Chief Privacy Officer
A)maintains security of all
Q48: When a customer "opts-in," she is allowing
Q49: Customization
A)exists when a company's promotional offer matches
Q50: Personalization
A)exists when the company is a creator
Q51: RFM stands for
A)reach and frequency per thousand
B)recency,
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