When Lucifer joined his company as CEO, he instituted an organization-wide focus on understanding the requirements of customers, making sure that everyone in the organization understood the customer marketplace. Lucifer was practicing ________.
A) a customer orientation
B) an organizational reorganization
C) a product reflow
D) a human resources policy
E) a culture modification

Question

Quizplus · Accepted Answer

Lucifer's focus on understanding the requirements of customers and ensuring that everyone in the organization understands the customer marketplace demonstrates a customer orientation. This means that the organization focuses on meeting the needs and wants of its customers in order to achieve its goals.

When Lucifer Joined His Company as CEO, He Instituted an Organization-Wide