One way to avoid psychological reactance is to bury the refusal.
Correct Answer:
Verified
Q14: Current research suggests buffers don't work, so
Q15: The purpose of a negative message is
Q16: There are always alternatives available, so present
Q17: To create common ground between an upset
Q18: Psychological reactance is more of a problem
Q20: A good alternative in a negative message
Q21: In a message where you have made
Q22: In negative messages, avoid endings that seem
Q23: No serious negative message should come as
Q24: Context is crucial in negative message memos.
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents