The qualities that buyers value most in salespeople include empathy, honesty, dependability, thoroughness, follow-through, and ________.
A)good listening
B)good presenting
C)sympathy
D)caring
E)candor

Question

Quizplus · Accepted Answer

Good listening is the most appropriate choice as it is closely related to empathy, which is also mentioned in the list. Being a good listener is essential for understanding the customer's needs and concerns, which can ultimately lead to building trust and forming long-term relationships. While B, C, D, and E are important qualities, they do not directly address the customer's requirements for effective communication and understanding.

The Qualities That Buyers Value Most in Salespeople Include Empathy