A group of customers who share information between themselves and the company about their experiences with the product or service is most likely to be known as a:

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A community is a group of people who share common interests, goals, or experiences. In this case, the community consists of customers who interact both with each other and with the company to exchange information about their experiences with the product or service. This is different from a quality circle, which is an internal team within a company that focuses on improving the quality of the products or services. A cohort refers to a group of people who share a common characteristic or experience, but may not necessarily interact with each other or with a company. A focus group is a specific type of research method where participants are brought together to provide feedback on a product or service.

A Group of Customers Who Share Information Between Themselves and the Company