There is an emphasis in customer relationship management on the hardware and software needed to gather customer information. What is the focus of database creation?
A) management
B) marketing
C) selling
D) retention
Correct Answer:
Verified
Q7: What is the one focused objective of
Q8: As a strategy to optimize profitability, revenue,
Q9: What is the value of CRM?
A)a focus
Q10: During the first stage of building a
Q11: What is the objective in Stage 1?
A)to
Q13: How much information should the companies collect
Q14: What is customer relationship management based on?
A)the
Q15: What is the purpose of customer relationship
Q16: To initiate Stage 2 of the CRM
Q17: To meet the needs of a customer,
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