Randall wants to improve customer relationships.Additional sales training that allows him to _______________________ will have the greatest impact enhancing relationships with his customers.

Question

Quizplus · Accepted Answer

Handling customer questions and complaints is essential in building strong and positive relationships with customers. It shows that the company values their feedback and is willing to work towards a resolution. This can lead to increased customer loyalty and satisfaction, ultimately impacting sales positively. While improving productivity and morale also have benefits, they may not directly address the issue of customer relationships. Improving selling skills may be beneficial for initial sales, but it may not address ongoing customer relationships.

Randall Wants to Improve Customer Relationships