William only concerns himself with what his sales force accomplishes,paying little attention to how they do it.William is introducing:
A) Only objective measures into his evaluation.
B) An outcome bias.
C) Behavioral anchored rating scales.
D) Internal performance management.
Correct Answer:
Verified
Q26: Nancy is developing performance measures for her
Q27: The problem of _ in subjective performance
Q28: When doing evaluations the sales manager remembers
Q29: Before implementing a BARS system,the evaluator needs
Q30: The new-account conversion ratio measures the salesperson's
Q32: Marion knows the evaluations she gives her
Q33: An important measure of sales performance of
Q34: If a sales manager takes each salesperson's
Q35: The lost account ratio measures how well
Q36: Bias usually enters sales force evaluations through:
A)Errors
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