Without a total, organization-wide focus on the customer, the best marketing strategies will fail.

Question

Quizplus · Accepted Answer

Without a focus on the customer throughout the entire organization, the marketing strategies may not resonate with the target audience and may not lead to long-term success. When the customer is at the forefront of decision-making, all departments work together to create a positive customer experience that leads to loyalty and retention.

Without a Total, Organization-Wide Focus on the Customer, the Best