When Greystone Property Management's senior managers developed a deep understanding of customers, they demonstrated to the rest of the organization that customer focus is
A) a senior management function.
B) a research function.
C) a marketing function.
D) a key priority.
E) part of the company's future-oriented planning.

Question

Quizplus · Accepted Answer

The senior managers' deep understanding of customers demonstrates that customer focus is a key priority for the company.

When Greystone Property Management's Senior Managers Developed a Deep Understanding