According to Cynthia Scott and Dennis Jaffe's stages of coping with change in an organization, at the first stage of the cycle, individuals:
A) let go of the past and become more confident in their ability to deal with the future.
B) show preparedness to explore the possibilities of the new situation.
C) refuse to believe that they need to behave differently.
D) focus attention on new courses of action.

Question

Quizplus · Accepted Answer

According to Cynthia Scott and Dennis Jaffe's stages of coping with change in an organization, at the first stage of the cycle, individuals often deny or refuse to believe that they need to behave differently. They may feel a sense of loss or resistance to the change, and may not yet be ready to explore new possibilities or courses of action. Therefore, option C is the best answer. Options A, B, and D are more representative of later stages in the cycle.

According to Cynthia Scott and Dennis Jaffe's Stages of Coping