According to Kotter and Schlesinger's contingency approach to managing resistance to change in an organization, change managers should move slowly if:
A) the change manager has more organizational power than those who will resist the change.
B) the resistance to change is intense and extensive.
C) there is a crisis affecting performance or survival.
D) information and commitment from others is not required to design and implement change.

Question

Quizplus · Accepted Answer

According to Kotter and Schlesinger, when resistance is intense and extensive, change managers should move slowly. This is because it would be difficult to implement change if there is significant resistance from individuals and groups within the organization. Moving too quickly could exacerbate the resistance and potentially cause the change to fail. Therefore, it is important to take the time to understand the reasons for resistance and address them before proceeding with the change.

According to Kotter and Schlesinger's Contingency Approach to Managing Resistance