Which of the following statements is True of resistance to change?
A) Overt resistance is less important to an organization than is covert resistance.
B) Resistance has emotional, cognitive, and behavioral components.
C) Detecting resistance is straightforward as long as organizations use impersonal media to communicate changes.
D) Resistance to change is likely to be the least when there is an absence of a visible crisis.

Question

Quizplus · Accepted Answer

Resistance to change has emotional, cognitive, and behavioral components. It is not only overt but also covert, and detecting it may be challenging. The presence of a visible crisis may increase resistance to change, making option D incorrect. Option A is incorrect since both overt and covert resistance can have significant effects on an organization. Option C is also incorrect because using impersonal media to communicate changes may not guarantee that the resistance will be detected.

Which of the Following Statements Is True of Resistance to Change