Central depositories that are used to organize, store, analyze, and report upon data for decision-making purposes are known as:
A) data marts.
B) CRM applications.
C) relational database systems.
D) data warehouses.
E) log files.
Correct Answer:
Verified
Q13: Which of the following is a step
Q14: The primary goal of CRM is:
A) marketing
B)
Q15: _ is the use of technologies to
Q16: The first phase in CRM is:
A) acquire
Q17: Organizations often choose to send emails for
Q19: According to the textbook, what is the
Q20: The key functional areas of focus for
Q21: A call centre is one potential customer
Q22: The following is an example of potential
Q23: According to the textbook, data analysis is
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