Which of the following statements about Zappos is most accurate?
A)Zappos limits its inventory to a selection of high-end fashion footwear.
B)Zappos carries more than 1,000 different brands.
C)Zappos can guarantee overnight shipping to all its customers because they know ahead of time what they will be charged for express service.
D)Zappos is so successful because it has chosen a single mission to "sell shoes and nothing else."
E)Zappos offers a 30/60/90 return policy whereby refunds are based on how long you have had the shoes.

Question

Quizplus · Accepted Answer

The statement that Zappos carries more than 1,000 different brands is accurate. The other statements are incorrect. Zappos offers a wide range of products beyond footwear, does not guarantee overnight shipping to all customers, and does not limit its inventory to high-end fashion footwear. While Zappos' mission is to provide the best customer experience possible, it goes beyond just selling shoes. Finally, Zappos does offer a generous return policy, but it is not based on a 30/60/90 timeframe.

Which of the Following Statements About Zappos Is Most Accurate