_________________________ "shop" a store to assess the service provided by store employees and the presentation of merchandise in the store.
A) Frequent Shoppers
B) Mystery Shoppers
C) Decile Shoppers
D) Human Resources
E) None of these

Question

Quizplus · Accepted Answer

Mystery shopping involves hiring individuals to act as customers and evaluate the service and merchandise presentation in a store. Frequent Shoppers and Decile Shoppers are not commonly used terms in relation to store evaluations, and Human Resources is focused on employee management rather than store evaluations.

_________________________ "Shop" a Store to Assess the Service Provided by Store