Please read the following case and answer the questions. Please note that the HR manager mentioned in the questions refers to the HR manager in the case."In California, the HR manager of a hospitality company sits in his office. He is interviewing candidates for a housekeeping position. The next candidate is due. Suddenly the door opens and a dark-skinned young man walks in. Without looking at the manager, the man finds the nearest chair, and without waiting to be invited, he sits in it. He makes no eye contact with the manager but instead stares at the floor. The manager is appalled at such graceless, rude behaviour. The interview has not even started, and even though the job being filled does not require strong social skills, it is already unlikely that the young man will be appointed." (Adjusted version: Thomas & Inkson, 2004, p. 9) Why does the HR manager lack cultural intelligence?
A) Because he is appalled at the behaviour of the candidate
B) Because he has a cultural knowledge repertoire
C) Because he defines the cultural cues of the candidate
D) Because he listens to the candidate
Correct Answer:
Verified
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