The _____ dimension of the quality,as suggested by David A.Garvin,refers to how a product looks,feels,sounds,tastes,or smells.
A)aesthetics
B)reliability
C)assurance
D)serviceability

Question

Quizplus · Accepted Answer

The aesthetics dimension of quality refers to the sensory experience of a product, such as its appearance, texture, taste, smell, or sound. This dimension focuses on the product's appeal to the user's senses and the emotional response it generates.

The _____ Dimension of the Quality,as Suggested by David A to How