Question 1

A user's mobile device appears to be losing battery life rapidly and often feels warm to the touch, even when it is put away. The device is relatively new, so the user is concerned it is defective. A technician inspects the device and see the following:  Which of the following should be changed to resolve this issue?

Accepted Answer

The answer of A user's mobile device appears to be...

Question 2

Which of the following technologies is used by malicious employees to obtain user passwords?

Accepted Answer

Shoulder surfing involves directly observing someone entering their password, making it a method used by malicious employees to obtain passwords.

Question 3

Which of the following features has undergone the most significant changes from Windows 7 to Windows 10 and greatly simplified the operating system installation process?

Accepted Answer

Driver detection in Windows 10 has been significantly improved, simplifying the installation process by automatically detecting and installing most drivers without user intervention.

Question 4

After a security audit, a technician is tasked with implementing new measures to help secure company workstations. The new policy states that all workstations must be signed off at night, a password is necessary to boot the computer, and encryption must be enabled. Which of the following features should the technician implement to BEST meet these requirements? (Choose three.)

Accepted Answer

The answer of After a security audit, a technician is...

Question 5

A user notices recent print jobs are not printing to the local printer despite printing fine yesterday. There are no errors indicated on the taskbar printer icon. Which of the following actions should the user take FIRST?

Accepted Answer

The answer of A user notices recent print jobs are...

Question 6

Joe, a customer, calls a technician to report a remote computer is demonstrating erratic behavior while he is working on it. The technician verifies the files and directories. Joe is working on locally cannot be opened in any application, and the computer is running extremely slow. Which of the following is the MOST likely cause of this issue?

Accepted Answer

The answer of Joe, a customer, calls a technician to...

Question 7

A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the applications, user profiles, documents, and PST files are preserved. Which of the following methods would the technician MOST likely perform on the computer?

Accepted Answer

The answer of A technician is in the process of...

Question 8

A new business will be using credit cards in a physical location as well as its web presence. Which of the following does the business need?

Accepted Answer

PCI compliance is required for businesses that accept credit cards in a physical location or online.

Question 9

A company's security policy does not allow USB drives to be available in workstations. However, an exception needs to be made for a user. The network administrator changes the policy for the user. Which of the following commands should the administrator run on the user's workstation?

Accepted Answer

The "gpupdate" command is used to refresh Group Policy settings, which would apply the updated policy allowing USB drives for the specific user.

Question 10

Joe, a user who is travelling for business, reports that his mobile phone was getting approximately 35 Mbps for the first few days of his trip, but now it is only getting around 500 Kbps. Joe uses the device as a GPS to visit customers and as a hotspot to check work email and watch movies online. Which of the following is the MOST likely cause of Joe's slow data speeds?

Accepted Answer

Joe's data transmission is likely over the limit, leading to throttling by the service provider, which reduces data speeds after a certain usage threshold is reached.

Question 11

A user reports malware activity on an isolated workstation used for testing. It is running an end-of-life OS, and a USB drive is the only method used to transfer files. After removing the malware and replacing the USB drive with a brand new one, the technician gives the approval to use the equipment. The next day the user reports the same malware activity is present after powering on the system. Which of the following did the technician forget to do to prevent reinfection?

Accepted Answer

The answer of A user reports malware activity on an...

Question 12

Joe, a user, reports that several of his colleagues have received a suspicious email from his account that he did not send. A technician asks one of the colleagues to forward the email for inspection. After ruling out spoofing, the technician verifies the email originated from the corporate email server. Which of the following is the FIRST step the technician should take to correct this issue?

Accepted Answer

The answer of Joe, a user, reports that several of...

Question 13

A desktop technician is attempting to upgrade several machines to Windows 10. After releasing there is only one disc for the installation, the technician decides to upgrade over the network. Which of the following boot methods initiates such an upgrade?

Accepted Answer

PXE (Preboot Execution Environment) allows a computer to boot from a network interface, enabling network-based installations and upgrades.

Question 14

A technician is disposing of computer hardware that contains PHI. The drive must be reusable. Which of the following methods should be used?

Accepted Answer

A drive wipe securely erases data while allowing the drive to be reused, making it suitable for disposing of hardware containing PHI.

Question 15

A systems administrator has discovered a folder on the server with numerous inappropriate pictures and videos, which is in violation of the company's AUP. Which of the following would be the NEXT appropriate act?

Accepted Answer

The next appropriate action is to promptly notify the administrator's immediate supervisor to ensure proper handling and escalation according to company policy and legal requirements.

Question 16

A technician is PXE booting a computer. Which of the following is the technician MOST likely performing on the computer?

Accepted Answer

PXE booting is typically used for network-based image deployment, allowing a computer to boot from a network server to install an operating system or software image.

Question 17

A network administrator needs to be able to securely connect to a local router from within the office. Which of the following protocols should the administrator ensure is enabled on the router?

Accepted Answer

SSH (Secure Shell) is a protocol that provides a secure channel over an unsecured network, allowing the network administrator to securely connect to the router.

Question 18

A corporate network was recently infected by a malicious application on a flash drive that downloaded sensitive company files and injected a virus, which spread onto the network. Which of the following best practices could have prevented the attack?

Accepted Answer

Disabling AutoRun would prevent the automatic execution of malicious applications from external drives like flash drives, thereby reducing the risk of such infections.

Question 19

A technician is installing Windows 7 64-bit OS on a VM but keeps getting errors. The specifications for the machine are: Two 1GHz CPUs 2GB of memory 15GB hard drive 800x600 screen resolution Which of the following should the technician do to resolve the problem?

Accepted Answer

Windows 7 64-bit requires at least 20GB of hard drive space, so increasing the hard drive space will resolve the installation error.

Question 20

A user's computer is suspected of hosting illegal files. The IT department has removed the computer and placed it in a secured, cypher-locked room, where it will remain until the local authorities arrive. Which of the following actions should the IT department perform NEXT?

Accepted Answer

The next step is to preserve data integrity to ensure that the evidence remains unchanged and admissible in any legal proceedings.

Exam 2: CompTIA A+ Certification Exam: Core 2