Question 1

A desktop technician needs to replace a laptop's SSD. Which of the following must the technician use to prevent damage to the SSD during the replacement?

Accepted Answer

ESD straps are used to prevent electrostatic discharge (ESD), which can damage electronic components like SSDs.

Question 2

A technician recently updated a printer driver on all the computers in an office. Shortly after the update, several users' accounts and passwords were compromised. Which of the following MOST likely explains the compromised accounts?

Accepted Answer

The answer of A technician recently updated a printer driver...

Question 3

A user wants to see the workstations present on the LAN in a workgroup environment. Which of the following settings must be enabled to make this possible?

Accepted Answer

Network discovery must be turned on to allow the user to see other workstations on the LAN in a workgroup environment.

Question 4

A technician is investigating the cause of a Windows 7 PC running very slow. While reviewing Task Manager, the technician finds one process is using more than 90% of the CPU. Outbound network traffic on port 25 is very high, while inbound network traffic is low. Which of the following tasks should be done FIRST?

Accepted Answer

Disconnecting the network cable will immediately stop any potential malicious activity from spreading or communicating over the network, especially since port 25 is commonly used for sending emails, which could indicate a spam or malware issue.

Question 5

The Chief Executive Offer (CEO) of a company receives an email from a local bank. It states the company's account has several suspicious transactions and instructs the CEO to log in immediately to validate the transactions; otherwise, the account will be frozen. Which of the following BEST describes this email?

Accepted Answer

Whaling is a type of phishing attack that targets high-profile individuals like CEOs, often using personalized information to make the email appear legitimate.

Question 6

A technician is troubleshooting a computer that may have some corrupt operating system files. Which of the following command line tools should the technician use to check these files?

Accepted Answer

The answer of A technician is troubleshooting a computer that...

Question 7

A company wants to move the contents of its users' My Documents folders from their local hard drives to a file server so they are backed up every night. Which of the following security concepts does this describe?

Accepted Answer

The answer of A company wants to move the contents...

Question 8

An executive has contacted you through the help-desk chat support about an issue with a mobile device. Assist the executive to help resolve the issue. INSTRUCTIONS Select the MOST appropriate statement for each response. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.  Let's take a look at your phone settings.   Please change the port number on your mail settings to 993. Which of the following should be done NEXT?

Accepted Answer

The answer of An executive has contacted you through the...

Question 9

Which of the following forms of regulated data is MOST important to consider when browsing e-commerce sites on the Internet?

Accepted Answer

PII (Personally Identifiable Information) is most important when browsing e-commerce sites as it involves data that can identify an individual, which is crucial for privacy and security.

Question 10

A technician is acquiring hardware devices and setting up a computer lab with virtual desktops. The lab computers must have the ability to connect automatically to the remote session upon boot and must be started remotely. Which of the following solutions must the hardware be able to support? (Choose two.)

Accepted Answer

PXE (Preboot Execution Environment) allows the computer to boot from a network server, which is necessary for connecting to the remote session upon boot. Wake-on-LAN (WoL) allows the computer to be started remotely.

Question 11

Several users at an office have noticed their computers have been behaving erratically over the past hour. A technician suspects there may be a network worm or a hardware failure because all the affected computers were purchased together. Which of the following should the technician perform FIRST?

Accepted Answer

Quarantining the affected systems should be the first step to prevent the potential spread of a network worm to other systems.

Question 12

A systems administrator creates a new folder in the user profile. The administrator wants it to have different NTFS permissions than its parent folder. Which of the following settings should the administrator change?

Accepted Answer

The administrator should change the inheritance settings to break the inheritance from the parent folder, allowing the new folder to have different NTFS permissions.

Question 13

An office building lost power, and the generator started up. Users on several floors have reported their machines will not start, even though the generator is running. A technician works to divert power from other floors until all users are able to work. Which of the following is the BEST solution for the technician to recommend?

Accepted Answer

Increasing the capacity of the backup generator ensures that it can handle the power requirements of all floors during an outage, preventing similar issues in the future.

Question 14

A technician is deploying a PXE installation of a new OS onto a small group of company workstations. Which of the following should the technician monitor during the installation?

Accepted Answer

The technician should monitor the impact to the network because PXE installations can consume significant network bandwidth, potentially affecting network performance.

Question 15

Which of the following Microsoft operating systems defaults to a tiled menu instead of the desktop?

Accepted Answer

The answer of Which of the following Microsoft operating systems...

Question 16

A company needs to destroy several SSDs that contain sensitive information. Which of the following methods is BEST suited for the total destruction of the SSDs?

Accepted Answer

Incinerating is the best method for total destruction of SSDs as it physically destroys the drives, ensuring that data cannot be recovered.

Question 17

What a user is allowed to do on a computer network would be addressed in:

Accepted Answer

An acceptable use policy outlines what users are permitted and not permitted to do on a computer network.

Question 18

Which of the following key and mouse combinations can be used to run an application as a different user?

Accepted Answer

Shift + Right-click on an application allows you to select "Run as different user" in Windows.

Question 19

A user updated an iOS smartphone and is now having issues connecting to the Internet. The phone shows 1x for signal strength while making calls. Which of the following are the MOST likely causes of these issues? (Choose two.)

Accepted Answer

The answer of A user updated an iOS smartphone and...

Question 20

A company is implementing a work-from-home policy. As a result, the security team needs to provide guidelines and recommendations to secure such an infrastructure and have more control over users' mobile devices. Which of the following should the security administrator recommend? (Choose two.)

Accepted Answer

A BYOD (Bring Your Own Device) policy and an MDM (Mobile Device Management) policy are essential for securing mobile devices in a work-from-home setup. BYOD policy outlines the rules for using personal devices for work, while MDM policy helps manage and secure these devices.

Exam 2: CompTIA A+ Certification Exam: Core 2