In the _____ step of the personal selling process, a salesperson gathers information about the potential customer to determine the best sales approach.
A) prospecting
B) pre-sales approach
C) determining customer wants
D) giving the sales presentation

Question

Quizplus · Accepted Answer

In the pre-sales approach step, which is the 2nd step of the personal selling process, a salesperson gathers information about the potential customer to determine the best sales approach.

In the _____ Step of the Personal Selling Process, a Salesperson