Lacey Abrams is the sales representative for the Brook Park Zoo.She sells events,such as wedding receptions,corporate dinners,and fundraisers,that are held on zoo grounds.She has just finished negotiating all the details of Anne Mason's upcoming wedding reception with her and is ready to close the sale and ask Anne to sign the contract.
-Because Lacey sells a service and not a product it is vital that:
A)she use proof devices to sell the event
B)she be on the scene when delivery is made
C)she not charge sales tax
D)she talk Anne into buying something Anne doesn't really need
E)she work closely with the events manager to ensure perfect execution of the event

Question

Quizplus · Accepted Answer

Since Lacey is selling a service rather than a physical product, it is crucial that she works closely with the events manager to ensure that the event runs smoothly and meets the expectations of the customer. This requires constant communication and coordination between Lacey and the events manager. Therefore, choice E is the best answer. A) Proof devices may be helpful, but they may not be enough to sell a service. B) Being on the scene during the delivery of the service may not be necessary, especially if it is a large event. C) The sales tax is determined by the local laws and regulations, and is not relevant to the question. D) Talking Anne into buying something she doesn't need is not ethical and may harm the reputation of the zoo.

Lacey Abrams Is the Sales Representative for the Brook Park