Which of the following is not one of the dimensions considered in the RATER model of service quality?
A) research
B) empathy
C) assurance
D) tangibles
Correct Answer:
Verified
Q34: Which of the following is a disadvantage
Q35: _ quality is based on how the
Q36: _ refers to the service provider's employees'
Q37: When a positive gap exists,the service provider
Q38: In a shopping Web site,more negative comments
Q40: _ is the ability of the service
Q41: Which of the following could be used
Q42: In the services industry,marketing success often leads
Q43: Nonstandardization of services increases when:
A)service creation is
Q44: Professional photographers can make the service tangible
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