A salesperson's behavior is:
A)His or her contribution to the goals of the organization.
B)What they do.
C)A summary index of organizational outcomes for which he or she is at least partially responsible.
D)The percentage of quota attained.

Question

Quizplus · Accepted Answer

A salesperson's behavior refers to the actions that the salesperson takes when interacting with customers and trying to sell products or services. It includes their communication skills, approach to selling, and ability to build relationships with customers. While their behavior can impact organizational outcomes (choice C), it is better defined by what they do (choice B). The percentage of quota attained (choice D) is a performance metric that measures how well the salesperson is meeting their sales goals, but it does not speak to their behavior.

A Salesperson's Behavior Is